As a Resident Management Company, compliance with legal and regulatory requirements is crucial. We understand that the administrative work can be tedious and time-consuming, but it must be done correctly. At our company, we take care of all the necessary administration tasks for you. From filing returns at Companies House on time to ensuring meetings are properly documented, we have got you covered. We attend meetings to keep you informed about the running of the property and the company, and we are always available to answer any questions that may arise. We also make sure that new owners are welcomed and educated on the role of the Resident Management Company when leaseholders sell. Our efficient and effective approach means that you do not have to worry about penalties and fines for non-compliance. As directors of a Resident Management Company, you have significant legal responsibilities, including ensuring that the building complies with current fire safety legislation. We provide information and guidance to help you meet these obligations. Above all, we understand that your fellow residents have entrusted you with the responsibility of managing the property, and we are here to ensure that you don't let them down. Our professional management approach includes calm courtesy and excellent communication, so you can have peace of mind that your building is in good hands.
Company Secretarial
Our team is here to make sure that your company's statutory records are compliant with the Companies Act 1985, and all other relevant legislation. We will maintain your directors, officers and members lists, prepare your annual return, and provide a registered address. But that is not all. We go beyond the standard services, providing you with guidance on your duties as a director. We will make sure that you are on top of everything, so you can avoid any legal hiccups down the road. And when it comes to enquiries, do not sweat it. We will handle them all, leaving you free to get back to whatever you do best. We understand that company secretarial work can be overwhelming, but we are here to make it easy for you. Trust us to handle the details, while you focus on your interests.
Service Charge
(Budgeting and Collection)
We know that service charges can be very complex and, at LPMS, we believe that transparency is key. That is why we work hard to provide you with an accurate annual estimation of service charges. We will work with you to prepare a budget that is realistic and fair, taking into account all of the necessary expenses. Once we have the budget sorted, we will take care of the collection. We will prepare and distribute the service charge demands, and chase up any late payers. We understand that everyone's situation is unique, and we will work with leaseholders to come up with a payment plan that suits everyone’s needs. But let's be real, sometimes there are those who just will not pay up. That is where legal professionals come in. We will work with them to recover any long overdue monies, so you can focus on what matters most. And let's not forget about ground rent. We will handle the demands and collection, so you do not have to worry about a thing. Service charges can be a headache, but with LPMS on your side, you can rest easy knowing that we will take care of everything.
Annual Accounts and AGMs
At LPMS, we understand that Annual General Meetings (AGMs) and Annual Accounts can be stressful and time-consuming for directors of Resident Management Companies. That is why we offer a comprehensive service that will ease the burden and give you the peace of mind that your accounts and AGMs are in good hands. We liaise with your accountant, provide them with the information they need, and respond to their queries. We will distribute the service charge and company accounts to all relevant parties on time, and ensure that they are accurate and compliant with relevant legislation. Our team will arrange a suitable venue for the AGM and attend the meeting to answer any questions that may arise. We can also organise an optional minute-taking service, ensuring that all important matters are recorded accurately. After the AGM, we will distribute the minutes to all relevant parties, ensuring that they have a clear understanding of the decisions made and any action points required. At LPMS, we believe that transparency and communication are key to successful property management. That is why we work closely with our clients to ensure that their financial affairs are managed in a professional and efficient manner. Contact us today to learn more about our service, and how we can help keep your company on track.
Other Administration
We at LPMS go above and beyond in providing top-notch property management services. Our comprehensive services cover everything from preparing and providing estate and building welcome packs to advising directors and responding to requests for Licences to Alter, sub-letting, keeping of pets, parking, and any other requests pertaining to covenants within the lease. At LPMS, we understand the importance of making a good first impression. That is why we take great care in preparing and providing Estate/Building Welcome Packs to new residents, ensuring they are well-informed and comfortable with their new surroundings. We also provide invaluable support to solicitors through pre and post-sale document packs. Our expert team is well-versed in the legal aspects of property management and is on hand to offer guidance and support to ensure a smooth and seamless transaction. Lease extensions can be complex and time-consuming. Our team has extensive experience in handling lease extension enquiries and processes, helping to minimise stress and ensuring that everything is taken care of efficiently and effectively. We also advise directors and provide responses to requests for Licences to Alter, sub-letting, keeping of pets, parking, and any other requests pertaining to covenants within the lease. We understand the importance of upholding the terms of the lease and work closely with residents to ensure that they are in compliance with all relevant regulations. At LPMS, we pride ourselves on delivering the highest standards of service and support to our clients. Contact us today to learn more about our administration services and how we can assist you.
Complaint Handling and
Property Redress Scheme
At our property management company, we strive to provide the highest level of service to all of our clients. We understand that occasionally, things may not go according to plan, and a client may have a complaint about our service. We take all complaints seriously and aim to resolve them quickly and effectively. We act in accordance with the RICS Service Charge Code and follow their guidelines on complaint handling. We will investigate the complaint and respond to you as quickly as possible. If, after this, you are still unhappy with the way in which your complaint has been addressed, we are members of the Property Redress Scheme. This means that we have an alternative dispute resolution process in place to help resolve complaints where necessary. Our membership of the scheme provides our clients with the reassurance that we are committed to resolving any complaints fairly and transparently.
